When we refer to “personal information” within this policy, we mean any information that refers to an individual specifically such as your name, address, e-mail address, birth date and gender.
1. Types of Information That May be Collected
While using the Website, we may ask you to provide us with certain information, including contact information, such as your name, address, email address or phone number; demographic information, such as your date of birth or age; and financial information , such as your credit card number or similar information.
2. Collection of Personal Information
The Toronto Rock does not automatically collect personal information when you visit this site. We may collect personal information in the following ways:
– Purchase tickets
– Order products through our online store
– Receive our newsletter
– Enter a contest or promotion
– Registration (kids club)
– Surveys or Voting
– Request information from us
If you communicate with us online or by email or text message, we may collect information contained in that communication, such as your email address or mobile phone number. Transactional information about your use of TRL products and services may also be collected. Information that your browser sends to us, such as your IP address (a number required for using the internet that is automatically assigned to your computer or device and from which the general geographic location of the computer or device can be derived), type of web browser (e.g. Explorer, Chrome, Safari, or Firefox) and the referring website address.
Web technologies (e.g. cookies) are used to collect information about how people use our website, to enhance security and your user experience, to determine response to emails, or to save personal information that you have inputted into online tools. Like many companies, TRL uses cookie technology on our site. A “cookie” is a unique identifier collected by the site to verify a returning visitor’s identity, or to understand how visitors navigate the site. Most web browsers automatically accept cookies. You can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the opportunity to decide whether or not to accept the cookie.
A cookie does not tell us who you are, your email address, or any other personal information. We use the information it provides to help us improve the site and our service, and to provide our visitors with a better website visit. Many improvements and updates to the Website are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Website. Even without accepting a cookie you can still access most of the features on the site. There may, however, be limitations on your use of some site functions.
3. How We Use your Personal Information
The information that we collect may be used to:
- Provide you with services or information you have requested or products or services you have ordered
- Inform you of a prize you may have won
- Enhance online security including preventing and detecting security threats, fraud and other illegal activities
- Evaluate the effectiveness of our websites, communications, marketing, and online offers and promotions
- Customize the advertising and content you see
- Send you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties
The Website incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information that we may collect and have put into place reasonable precautions to protect such information from loss, misuse and alteration. Your personally identifiable information is transferred to our computers using encryption software. Only those employees who need access to your information in order to do their jobs are allowed access. Our security policies are reviewed periodically and revised as required.
5. Third Party Websites or Links
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use you information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The Website is a general audience website. On the Website, we will not knowingly collect any personal information from children under the age of thirteen (such as full name, home address, e-mail address, phone number, etc). If, in the future, we collect personally identifiable information from children on the Website, we may use age screening mechanisms to help us determine if a user is under the age of 13. If TRL determines that the user is under the age of 13, he/she will be directed to content that does not involve the submission of personal information. If at any time, a parent withdraws his or her consent to our use or maintenance of personal information collected from his or her child, we will promptly remove such information from our database.